DanielJohnson

Okay, so anything that kwiki thinks should be a link breaks the table. The "!" flag stopped it from linking to the Wiki page, but didn't save the table. Inserting spaces DID work. It would be nice if those links would work, but I think it is better to be able to read the darn table without getting a headache.

Comments about this: DanielJohnsonTalk

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• Copied and modified from ManualRights* as last modified 2007-11-19 19:54:17

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Appendix 2 Rights

This is a reference for rights in RT. The rights are broken down into three tables: global, queue, and group. Within those tables, rights are listed alphabetically. Each right has full description on wiki.

See also Rights article.

Table 1: Global rights

<strong>name of right</strong>	<strong>what users with this right can do</strong>
Admin All Personal Groups	change name, description, and members of any personal group
Admin Custom Fields	add, delete, and modify custom fields
Admin Group	create groups; change groups' name, description, and rights
Admin Group Membership	add and remove members from a group
Admin Own Personal Groups	change name, description, and members of their own personal groups
Admin Queue	create, enable, and disable queues; change queues' name, description, reply and comment address, priority, and due date
Admin Users	create users; change anything on users' Basics screen: username, email, name, nickname, Unix login, address, phone numbers, comments about the user, signature, password, organization and rights.
Assign Custom Fields	???
Comment On Ticket	add comments to tickets
Create Saved Search	???
Create Ticket	create tickets
Delegate Rights	assign their own rights to other users
Delete Ticket	delete tickets
Edit Saved Searches	???
Load Saved Search	???
Modify ACL	change users' and groups' rights. Users with this right should also have the right Show ACL.
Modify Custom Field	???
Modify Own Membership	add or remove themselves from a group
Modify Queue Watchers	add and remove CC s and Admin CC s
Modify Scrips	add, delete, and change the content of scrips
Modify Self	modify his own email address, real name, nickname, extra contact information, password, address, phone numbers, and signature.
Modify Template	create, modify, and delete scrip templates
Modify Ticket	change tickets' subject, status, time worked, time left, priorities, queue, dates, watchers, owner, and relationships to other tickets; add comments and replies to tickets
Own Ticket	own (be responsible for) a ticket
Reply To Ticket	add replies to a ticket
See Queue	know that a queue exists; queues will appear in visible listings for this user
Show ACL	see the rights granted to users and groups
Show Config Tab	have access to the Configuration (Admin) tab
Show Outgoing Email	see full text of emails sent by RT
Show Saved Searches	list or load Saved Search es
Show Scrips	see scrips
Show Template	see a scrip's email template
Show Ticket	see tickets
Show Ticket Comments	see comments attached to tickets
Super User	everything; this user has all possible rights within RT
Watch	sign up as a requestor or Cc
Watch As Admin Cc	sign up as an Admin CC

Table 2: Queue rights

<strong>name of right</strong>	<strong>what users with this right can do</strong>
Admin Custom Fields	add, delete, and modify custom fields
Admin Queue	create, enable, and disable queues; change queues' name, description, reply and comment address, priority, and due date
Comment On Ticket	add comments to tickets
Create Ticket	create tickets
Delete Ticket	delete tickets
Modify ACL	change users' and groups' rights. Users with this right should also have the right Show ACL.
Modify Queue Watchers	add and remove Ccs and Admin Ccs
Modify Scrips	add, delete, and change the content of scrips
Modify Template	create, modify, and delete scrip templates
Modify Ticket	change tickets' subject, status, time worked, time left, priorities, queue, dates, watchers, owner, and relationships to other tickets; add comments and replies to tickets
Own Ticket	own (be responsible for) a ticket
Reply To Ticket	add replies to a ticket
See Queue	know that a queue exists; queues will appear in visible listings for this user
Show ACL	see the rights granted to users and groups
Show Scrips	see scrips
Show Template	see a scrip's email template
Show Ticket	see tickets
Show Ticket Comments	see comments attached to tickets
Watch	sign up as a requestor or Cc
Watch As Admin Cc	sign up as an Admin CC

Table 3: Group rights

<strong>name of right</strong>	<strong>what users with this right can do</strong>
Admin Group	create groups; change groups' name, description, and rights
Admin Group Membership	add and remove members from a group
Modify ACL	change users' and groups' rights. Users with this right should also have the right Show ACL.
Modify Own Membership	add or remove themselves from a group

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