ManualRights: Difference between revisions

From Request Tracker Wiki
Jump to navigation Jump to search
(RTFM)
No edit summary
Line 11: Line 11:
Table 1: Global rights
Table 1: Global rights
{| class="wikitable" cellpadding="3" width="100%"
{| class="wikitable" cellpadding="3" width="100%"
|+
|+  
!Name of right
|+
!What users with this right can do
|+
|+
|+
|[[AdminAllPersonalGroups]]
|+
|change name, description, and members of any personal group
|+
|+
|+
|[[AdminCustomFields]]
|+
| add, delete, and modify custom fields
|+
|+
|+
|[[AdminGroup]]
|+
| create groups; change groups' name, description, and rights
|+
|+
|+
|[[AdminGroupMembership]]
|+
| add and remove members from a group
|+  
|+
|+
|[[AdminOwnPersonalGroups]]
|+
|change name, description, and members of their own personal groups
|+  
|+
|+
|[[AdminQueue]]
|+
|create, enable, and disable queues; change queues' name, description, reply and comment address, priority, and due date
|+  
|+
|+
|[[AdminUsers]]
|+
| create users; change anything on users' Basics screen: username, email, name, nickname, Unix login, address, phone numbers,  comments about the user, signature, password, organization and rights.
|+  
|+
|+
|[[AssignCustomFields]]
|+
| ???
|+  
|+
|+
|[[CommentOnTicket]]
|+
|add comments to tickets
|+  
|+
|+
|+
|+  
|+
|+
|+  
|+
|+
|+  
|[[CreateTicket]]
|create tickets
|[[ShowACL]]
|see the rights granted to users and groups
|[[CreateSavedSearch]]
|[[CreateSavedSearch]]
|save a ticket search
|save a ticket search
|+
|[[CreateTicket]]
|create tickets
|+
|[[DelegateRights]]
|assign their own rights to other users
|+
|[[DeleteTicket]]
|delete tickets
|+
|[[EditSavedSearches]]
|edit a ticket search you've previously saved
|+
|[[LoadSavedSearch]]
|load a ticket search you've previously saved
|+
|[[ModifyACL]]
|change users' and groups' rights. Users with this right should also have the [[ShowACL]] right.
|+
|[[ModifyCustomField]]
|change and set values in a custom field you've defined
|+
|[[ModifyOwnMembership]]
|add or remove themselves from a group
|+
|[[ModifyQueueWatchers]]
|add and remove [[CC]]s and [[AdminCC]]s
|+
|[[ModifyScrips]]
|add, delete, and change the content of scrips
|+
|[[ModifySelf]]
|modify your own email address, real name, nickname, extra contact information, password, address, phone numbers, and signature.
|+
|[[ModifyTemplate]]
|create, modify, and delete scrip templates
|+
|[[ModifyTicket]]
|change tickets' subject, status, time worked, time left, priorities, queue,  dates, watchers, owner, and relationships to other tickets; add comments and replies to tickets
|+
|[[OwnTicket]]
|own (be responsible for) a ticket
|+
|[[ReplyToTicket]]
| add replies to a ticket
|+
|[[SeeQueue]]
|[[SeeQueue]]
| know that a queue exists; queues will appear in visible listings for this user
| know that a queue exists; queues will appear in visible listings for this user
|+
|[[CommentOnTicket]]
|[[ShowACL]]
|add comments to tickets
|see the rights granted to users and groups
|+
|[[ShowConfigTab]]
|have access to the Configuration (Admin) tab
|+
|[[ShowOutgoingEmail]]
|[[ShowOutgoingEmail]]
|see full text of emails sent by RT
|see full text of emails sent by RT
|+
|[[AssignCustomFields]]
| ???
|[[ShowSavedSearches]]
|[[ShowSavedSearches]]
|list or load [[SavedSearch]]es
|list or load saved ticket searches
|+
|[[AdminUsers]]
| create users; change anything on users' Basics screen: username, email, name, nickname, Unix login, address, phone numbers, comments about the user, signature, password, organization and rights.
|[[DelegateRights]]
|assign their own rights to other users
|[[ShowScrips]]
|[[ShowScrips]]
|see scrips
|see scrips
|+
|[[ReplyToTicket]]
| add replies to a ticket
|[[AdminQueue]]
|create, enable, and disable queues; change queues' name, description, reply and comment address, priority, and due date
|[[DeleteTicket]]
|delete tickets
|[[ShowTemplate]]
|[[ShowTemplate]]
|see scrips' email templates
|see scrips' email templates
|+
|[[OwnTicket]]
|own (be responsible for) a ticket
|[[AdminOwnPersonalGroups]]
|change name, description, and members of their own personal groups
|[[EditSavedSearches]]
|edit a ticket search you've previously saved
|[[ShowTicket]]
|[[ShowTicket]]
|see tickets
|see tickets
|+
|[[ModifyTicket]]
|change tickets' subject, status, time worked, time left, priorities, queue, dates, watchers, owner, and relationships to other tickets; add comments and replies to tickets
|[[AdminGroupMembership]]
| add and remove members from a group
|[[LoadSavedSearch]]
|load a ticket search you've previously saved
|[[ShowTicketComments]]
|[[ShowTicketComments]]
|see comments attached to tickets
|see comments attached to tickets
|+
|[[ModifyTemplate]]
|create, modify, and delete scrip templates
|[[AdminGroup]]
| create groups; change groups' name, description, and rights
|[[ModifyACL]]
|change users' and groups' rights. Users with this right should also have the [[ShowACL]] right.
|[[SuperUser]]
|[[SuperUser]]
|everything; this user has all possible rights within RT - careful!
|everything; this user has all possible rights within RT - careful!
|+
|[[ModifySelf]]
|modify your own email address, real name, nickname, extra contact information, password, address, phone numbers, and signature.
|[[AdminCustomFields]]
| add, delete, and modify custom fields
|[[ModifyCustomField]]
|change and set values in a custom field you've defined
|[[Watch]]
|[[Watch]]
|sign up as a requestor or [[CC]]
|sign up as a requestor or [[CC]]
|+
|[[ModifyScrips]]
|add, delete, and change the content of scrips
|[[AdminAllPersonalGroups]]
|change name, description, and members of any personal group
|[[ModifyOwnMembership]]
|add or remove themselves from a group
|[[WatchAsAdminCc]]
|[[WatchAsAdminCc]]
|sign up as an [[AdminCC]]
|sign up as an [[AdminCC]]
|+ 
|[[ModifyQueueWatchers]]
|add and remove [[CC]]s and [[AdminCC]]s
!Name of right
!What users with this right can do
|[[ShowConfigTab]]
|have access to the Configuration (Admin) tab
|}
|}


Table 2: Queue rights
Table 2: Queue rights
{| class="wikitable" cellpadding="3" width="100%"
{| class="wikitable" cellpadding="3" width="100%"
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+
|+  
!Name of right
!Name of right
!What users with this right can do
!What users with this right can do
|+
|[[ShowACL]]
|[[AdminCustomFields]]
|see the rights granted to users and groups
|add, delete, and modify custom fields
|+
|[[AdminQueue]]
|create, enable, and disable queues; change queues' name, description, reply and comment address, priority, and due date
|+
|[[CommentOnTicket]]
|add comments to tickets
|+
|[[CreateTicket]]
|create tickets
|+
|[[DeleteTicket]]
|delete tickets
|+
|[[ModifyACL]]
|[[ModifyACL]]
|change users' and groups' rights. Users with this right should also have the right [[ShowACL]]
|change users' and groups' rights. Users with this right should also have the right [[ShowACL]]
|+
|[[ShowScrips]]
|see scrips
|[[ModifyQueueWatchers]]
|[[ModifyQueueWatchers]]
|add and remove [[CC]]s and [[AdminCC]]s
|add and remove [[CC]]s and [[AdminCC]]s
|+
|[[ModifyScrips]]
|add, delete, and change the content of scrips
|+
|[[ModifyTemplate]]
|create, modify, and delete scrip templates
|+
|[[ModifyTicket]]
|change tickets' subject, status, time worked, time left, priorities, queue,  dates, watchers, owner, and relationships to other tickets; add comments and replies to tickets
|+
|[[OwnTicket]]
|own (be responsible for/take) a ticket
|+
|[[ReplyToTicket]]
|add replies to a ticket
|+
|[[SeeQueue]]
|know that a queue exists; queues will appear in visible listings for this user
|+
|[[ShowACL]]
|see the rights granted to users and groups
|+
|[[ShowScrips]]
|see scrips
|+
|[[ShowTemplate]]
|[[ShowTemplate]]
|see scrips email templates
|see scrips email templates
|+
|[[CreateTicket]]
|create tickets
|[[ShowTicket]]
|[[ShowTicket]]
|see tickets
|see tickets
|+
|[[CommentOnTicket]]
|add comments to tickets
|[[ShowTicketComments]]
|[[ShowTicketComments]]
|see comments attached to tickets
|see comments attached to tickets
|+
|[[SeeQueue]]
|know that a queue exists; queues will appear in visible listings for this user
|[[AdminQueue]]
|create, enable, and disable queues; change queues' name, description, reply and comment address, priority, and due date
|[[ModifyScrips]]
|add, delete, and change the content of scrips
|[[Watch]]
|[[Watch]]
|sign up as a requestor or [[CC]]
|sign up as a requestor or [[CC]]
|+
|[[ReplyToTicket]]
|add replies to a ticket
|[[AdminCustomFields]]
|add, delete, and modify custom fields
|[[ModifyTemplate]]
|create, modify, and delete scrip templates
|[[WatchAsAdminCc]]
|[[WatchAsAdminCc]]
|sign up as an [[AdminCC]]
|sign up as an [[AdminCC]]
|+
|[[OwnTicket]]
|own (be responsible for/take) a ticket
|[[ModifyTicket]]
|change tickets' subject, status, time worked, time left, priorities, queue, dates, watchers, owner, and relationships to other tickets; add comments and replies to tickets
|[[DeleteTicket]]
|delete tickets
|}
|}


Table 3: Group rights
Table 3: Group rights
{| class="wikitable" cellpadding="3" width="100%"
{| class="wikitable" cellpadding="3" width="100%"
|+
|+
|+
|+
|+
|+
|+  
!Name of right
!Name of right
!What users with this right can do
!What users with this right can do
|+
|[[ModifyACL]]
|change users' and groups' rights. Users with this right should also have the [[ShowACL]]
|[[AdminGroup]]
|[[AdminGroup]]
|create groups; change groups' name, description, and rights
|create groups; change groups' name, description, and rights
|+
|[[ModifyOwnMembership]]
|add or remove themselves from a group
|[[AdminGroupMembership]]
|[[AdminGroupMembership]]
|add and remove members from a group
|add and remove members from a group
|+
|[[ModifyACL]]
|change users' and groups' rights. Users with this right should also have the [[ShowACL]]
|+
|[[ModifyOwnMembership]]
|add or remove themselves from a group
|+
|}
|}


Revision as of 09:57, 9 May 2012

Prev: ManualAdministration --- Up: UserManual --- Next: ManualScrips

Appendix 2 Rights

This is a reference for rights in RT. The rights are broken down into three tables: global, queue, and group. Within those tables, rights are listed alphabetically. Each right has full description on wiki.

See also Rights article.

Table 1: Global rights

CreateTicket create tickets ShowACL see the rights granted to users and groups CreateSavedSearch save a ticket search SeeQueue know that a queue exists; queues will appear in visible listings for this user CommentOnTicket add comments to tickets ShowOutgoingEmail see full text of emails sent by RT AssignCustomFields ??? ShowSavedSearches list or load saved ticket searches AdminUsers create users; change anything on users' Basics screen: username, email, name, nickname, Unix login, address, phone numbers, comments about the user, signature, password, organization and rights. DelegateRights assign their own rights to other users ShowScrips see scrips ReplyToTicket add replies to a ticket AdminQueue create, enable, and disable queues; change queues' name, description, reply and comment address, priority, and due date DeleteTicket delete tickets ShowTemplate see scrips' email templates OwnTicket own (be responsible for) a ticket AdminOwnPersonalGroups change name, description, and members of their own personal groups EditSavedSearches edit a ticket search you've previously saved ShowTicket see tickets ModifyTicket change tickets' subject, status, time worked, time left, priorities, queue, dates, watchers, owner, and relationships to other tickets; add comments and replies to tickets AdminGroupMembership add and remove members from a group LoadSavedSearch load a ticket search you've previously saved ShowTicketComments see comments attached to tickets ModifyTemplate create, modify, and delete scrip templates AdminGroup create groups; change groups' name, description, and rights ModifyACL change users' and groups' rights. Users with this right should also have the ShowACL right. SuperUser everything; this user has all possible rights within RT - careful! ModifySelf modify your own email address, real name, nickname, extra contact information, password, address, phone numbers, and signature. AdminCustomFields add, delete, and modify custom fields ModifyCustomField change and set values in a custom field you've defined Watch sign up as a requestor or CC ModifyScrips add, delete, and change the content of scrips AdminAllPersonalGroups change name, description, and members of any personal group ModifyOwnMembership add or remove themselves from a group WatchAsAdminCc sign up as an AdminCC ModifyQueueWatchers add and remove CCs and AdminCCs Name of right What users with this right can do ShowConfigTab have access to the Configuration (Admin) tab

Table 2: Queue rights

Name of right What users with this right can do ShowACL see the rights granted to users and groups ModifyACL change users' and groups' rights. Users with this right should also have the right ShowACL ShowScrips see scrips ModifyQueueWatchers add and remove CCs and AdminCCs ShowTemplate see scrips email templates CreateTicket create tickets ShowTicket see tickets CommentOnTicket add comments to tickets ShowTicketComments see comments attached to tickets SeeQueue know that a queue exists; queues will appear in visible listings for this user AdminQueue create, enable, and disable queues; change queues' name, description, reply and comment address, priority, and due date ModifyScrips add, delete, and change the content of scrips Watch sign up as a requestor or CC ReplyToTicket add replies to a ticket AdminCustomFields add, delete, and modify custom fields ModifyTemplate create, modify, and delete scrip templates WatchAsAdminCc sign up as an AdminCC OwnTicket own (be responsible for/take) a ticket ModifyTicket change tickets' subject, status, time worked, time left, priorities, queue, dates, watchers, owner, and relationships to other tickets; add comments and replies to tickets DeleteTicket delete tickets

Table 3: Group rights

Name of right What users with this right can do ModifyACL change users' and groups' rights. Users with this right should also have the ShowACL AdminGroup create groups; change groups' name, description, and rights ModifyOwnMembership add or remove themselves from a group AdminGroupMembership add and remove members from a group


Prev: ManualAdministration --- Up: UserManual --- Next: ManualScrips

Retrieved from "https://rt-wiki.bestpractical.com/index.php?title=ManualRights&oldid=2091"