UserCN

An RT user is identified by their e-mail address.

一个RT用户通过他们的电子邮件地址来识别。

A user with the Let this user access RT attribute (known as "unprivileged users") can use the SelfService web interface to see Tickets they raised and their full history.

一个具备 让这个用户访问RT 的属性（被称为“无特权的用户”）的用户可以用 自助服务 SelfServiceCN 网页界面来看他们提交的申请单 TicketsCN 和它们的整个历史。

Staff (formerly known as "privileged users") have the Let this user be granted rights attribute and can access the full web interface to modify Tickets.

员工 StaffCN（以前被称为“特权用户”）有 让这个用户被授予权利 的属性，并可以访问全功能网页界面来修改申请单 TicketsCN

A user can have Rights.

一个用户可以有 权利 RightsCN。

A user can be a member of a Group.

一个用户可以作为一个 组 GroupCN 的成员。

A user with the global user right SuperUser can do anything.

一个具备全局用户权利的用户， 超级用户 SuperUserCN 可以做任何事情。