ShowPerQueueInstructions

Specify Per-Queue instructions before message box

For certain queues, I like to have additional messages for users, telling them exactly what information is needed.

You can create /opt/rt3/local/html/Callbacks/MyCallbacks/Ticket/Create.html/BeforeMessageBox with the following contents:

   % if ( $QueueObj->Name eq 'MyQueue' ) {
        MyQueue Specific Info Here 
   % }

   <%ARGS>
       $QueueObj => undef
   </%ARGS>

--Jim Perrin

See Also

CustomizingWithCallbacks