OnEmailCorrespond
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This page tries to create the dual/opposite/complement of OnWebCorrespond (should match every correspondence from email), with respect to Replies.
Here's a custom scrip condition that checks for a "Received" header in the message - if there is one, we assume we're dealing with email. If not, it's a reply entered in the web interface.
This code will cause the scrip to proceed if we're dealing with an email reply. There are cases when you may need to have a different behaviour for replies coming from emails and replies coming from Web
#### BEWARE not tested yet! my $trans = $self->TransactionObj; # OnCorrespond: return 0 unless $trans->Type eq "Correspond"; # Get the message attachment my $msgattr = $trans->Message->First; return 0 unless $msgattr; # no message attachment - assume web UI return 1 if $msgattr->GetHeader('Received'); # email message return 0;
Riccardo Carlesso 1/Apr/11
See also AnyTransactionSource.