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<strong>MediaWiki has been successfully installed.</strong>
== RT ==


Consult the [//meta.wikimedia.org/wiki/Help:Contents User's Guide] for information on using the wiki software.
RT is an open source issue tracking and workflow platform developed and supported by [https://bestpractical.com Best Practical Solutions]. This wiki site is a free resource for the RT community to share ideas, configurations, and customizations to RT, RTIR, and related products.


== Getting started ==
Please: [[UpdateTheWiki]], post your hints, tricks, tips and tools about how to get the most out of RT. If you currently use RT, please head over to [[RTUsers]] and add yourself and your organization to the user list.
* [//www.mediawiki.org/wiki/Special:MyLanguage/Manual:Configuration_settings Configuration settings list]
 
* [//www.mediawiki.org/wiki/Special:MyLanguage/Manual:FAQ MediaWiki FAQ]
== Other Documentation ==
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
 
* [//www.mediawiki.org/wiki/Special:MyLanguage/Localisation#Translation_resources Localise MediaWiki for your language]
In addition to the information found here, you can find more RT's documentation in your install of RT on the server and also [https://bestpractical.com/resources/ on the web at the Best Practical website]. The [https://bestpractical.com/blog Best Practical blog] is another great resource for RT information.
 
== Sections ==
 
You can go through these pretty much in order if you're starting from scratch, but please plan to spend some quality time with the [[UserManual]] before you try to go live; RT is big and full of tons of features, and you probably can't get your head around all of it in one sitting.
 
* [[FAQ]], [[FindingAnswersAboutRT]] and "Common Problems" below.
* [[BugReporting]]
* [[HowToHelp]], [[Translation]]
* [[Demo]]
* [[UserManual]], [[RTGlossary]] &amp; [[Documentation]]
* [[InstallationGuides]], [[RTTutorials]]
* [[RT Config|RT_Config]] &amp; [[RT SiteConfig|RT_SiteConfig]]
 
* [[Extensions]] to RT available as installable plugins
* [[Contributions]] by the community to customize RT
* [[RTIR]] RT for Incident Response
* [[RTFM]] RT FAQ Manager


* [[RTHistory]]
* [[InThePress]]
* [[REST]] API
* Customizing with [[CustomizingWithCallbacks|Callbacks]]


=== Common problems ===


* [[CantLocateObject]] - Can't locate object method "new" via package "<code>RT::Handle</code>" at rt3/lib/RT.pm
* [[NoConnectionToSyslog]] - no connection to syslog
* [[NoRecipFound]] - No recipients found. Not sending
* Getting information out of RT3 for [[reporting]] or inclusion elsewhere.
* [[PermissionDenied]] emails|


== Wish lists ==


* [[WikiWishList]] - wish list for this wiki
* [[WishList]] - wish list for the RT
* [[RT3StatisticsPackageWishList]]


[[Content License]]
== Getting started with MediaWiki ==
* [//www.mediawiki.org/wiki/Special:MyLanguage/Manual:Configuration_settings Configuration settings list]
* [//www.mediawiki.org/wiki/Special:MyLanguage/Manual:FAQ MediaWiki FAQ]
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
* [//www.mediawiki.org/wiki/Special:MyLanguage/Localisation#Translation_resources Localise MediaWiki for your language]

Revision as of 10:30, 7 April 2016

RT

RT is an open source issue tracking and workflow platform developed and supported by Best Practical Solutions. This wiki site is a free resource for the RT community to share ideas, configurations, and customizations to RT, RTIR, and related products.

Please: UpdateTheWiki, post your hints, tricks, tips and tools about how to get the most out of RT. If you currently use RT, please head over to RTUsers and add yourself and your organization to the user list.

Other Documentation

In addition to the information found here, you can find more RT's documentation in your install of RT on the server and also on the web at the Best Practical website. The Best Practical blog is another great resource for RT information.

Sections

You can go through these pretty much in order if you're starting from scratch, but please plan to spend some quality time with the UserManual before you try to go live; RT is big and full of tons of features, and you probably can't get your head around all of it in one sitting.

Common problems

Wish lists

Getting started with MediaWiki

Retrieved from "https://rt-wiki.bestpractical.com/index.php?title=Main_Page&oldid=5317"