User talk:Murali.muppa
Hi Support,
Currently we are using RT3.8 and I would like to integrate with third-party ticketing tools like (Reamedy,Assyst ).
The main purpose is, when I create ticket with RT and it should be automatically connect to Remedy or Assyst.
should be create ticket n Remedy or Assyst.
1) Is RT Support the integrate with third-party ticketing tool
2) if supports, Would you please offer me and step-by-step procedure document to configure
Thanks
Murali
T