CentOS7Install

- RT 4.4.1 installation on CentOS 7.2.1511 -

Assumptions: 1. Access to the internet and CentOS OS and update repositories is available. 1. Installation testing was completed using CentOS 7.2.1511 minimal boot ISO.

Installation Steps: 1. Install OS. Install the OS from ISO or PXE boot using your normal methodology.

 * Install prerequisites for RT from OS repository.
 * yum install expat gd graphviz mariadb-server openssl expat-devel gd-devel graphviz-devel mariadb-devel openssl-devel perl perl-CPAN wget screen mod_fcgid
 * yum groupinstall "Development Tools" "Web Server"

1. Patch OS

 * yum update
 * reboot (unless you are doing step 4 immediately)

1. Disable selinux, by editing /etc/sysconfig/selinux:

 * SELINUX=disabled
 * reboot

1. Adjust local services:

 * systemctl enable mariadb.service
 * systemctl enable httpd.service
 * systemctl start mariadb.service
 * systemctl stop httpd.service

 * NOTE:  httpd service needs to be stopped to allow RT web based configuration later in process.

1. Configure root password for mariadb:

 * mysqladmin -u root password
 * NOTE:  configure the internal DB password for the local instance of mysqld or mariadb

1. Install CPAN minus.

 * curl -L http://cpanmin.us | perl - --sudo App::cpanminus

1. Get RT and extract to /tmp.

 * wget https://download.bestpractical.com/pub/rt/release/rt-4.4.1.tar.gz
 * tar xvzf rt-4.4.1.tar.gz -C /tmp
 * cd /tmp/rt-4.4.1

1. Configure RT:

 * ./configure --enable-graphviz --enable-gd --with-web-user=apache --with-web-group=apache

1. Configure RT to use cpanm for fixdeps:

 * export RT_FIX_DEPS_CMD=/usr/local/bin/cpanm

1. Test the dependencies:

 * make testdeps

1. Fix the dependencies:

 * make fixdeps

 * NOTE:  You may need to run the command more than once.  On RHEL 6.8, you may need to manually force the addition of the GD perl module via “cpanm GD --force”

1. Confirm the dependencies are complete:

 * make testdeps

1. Install RT (default install is to the /opt/rt4 directory):

 * make install

1. Modify /etc/httpd/conf.d/fcgid.conf. Add:

 * FcgidMaxRequestLen 1073741824

1. Create /etc/httpd/conf.d/rt.conf:

1. RT4 configuration for Apache

1. 1. 1. Optional apache logs for RT
2. Ensure that your log rotation scripts know about these files
3. ErrorLog /opt/rt4/var/log/apache2.error
4. TransferLog /opt/rt4/var/log/apache2.access
5. LogLevel debug

AddDefaultCharset UTF-8

Alias /rt/NoAuth/images /opt/rt4/share/html/NoAuth/images/

ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi/

DocumentRoot "/opt/rt4/share/html"

<Location /rt>

 # For Centos7/Apache 2.4 this line:
 Require all granted
 # For Centos6/Apache 2.2 these two lines:
 # Order allow,deny
 # Allow from all
 Options +ExecCGI
 AddHandler fcgid-script fcgi

</Location>

1. Run the first run installation instance:

 * /opt/rt4/sbin/rt-server
 * Access the server using a web browser on the http 80 port.

1. Configure the rt instance (fill this section in).

1. When completed Ctrl-C the rt-server instance started above.

1. Modify /opt/rt4/etc/RT_SiteConfig.pm. Add the following line:

 * Set( $WebPath, '/rt' );

1. Start apache: systemctl start httpd.service

1. Modify firewalld configuration to suite your local requirements.

 * NOTE:  Depending on install method, firewalld may not be installed.  You can also stop it for testing with the "systemctl stop firewalld" command.