Transaction

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Revision as of 05:02, 1 March 2013 by 89.190.50.68 (talk) (+ types of transactions)

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A Transaction in RT is anything that happens to a Ticket.

RT logs each transaction in the history of the ticket, and Scrips may also be attached to all or to certain kinds of transactions.

Common transactions are Comments and Correspondence

All types of transaction from lib/RT/Transaction.pm:

CommentEmailRecord
EmailRecord
Correspond
Comment
CustomField
Untake
Take
Force (forced owner change)
Steal
Give
AddWatcher
DelWatcher
Subject
Addlink
DeleteLink
Told
Set (password, queue, date, owner)
PurgeTransaction
AddReminder
OpenReminder
ResolveReminder

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