RT Config

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Revision as of 11:07, 5 January 2015 by 190.98.74.233 (talk) (Added the most important config settings)
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The most important config settings:

  • Set( $rtname, 'example.com');
  • Set($Organization, "example.com");
  • #Set($CorrespondAddress, '');
  • #Set($CommentAddress, '');
  • Set($WebDomain, "tickets.example.com");
  • #Set($Timezone, "US/Eastern"); # See http://en.wikipedia.org/wiki/List_of_tz_database_time_zones
  • Set($DatabaseType, "Pg"); #mysql | Oracle | Pg
  • Set($DatabaseHost,   "localhost");
  • Set($DatabaseRTHost, "localhost");
  • Set($DatabaseUser, "rt_user");
  • Set($DatabasePassword, "my_password");
  • Set($DatabaseName, "rt");
  • # Set($EmailSubjectTagRegex, qr/\Q$rtname\E/i );
  • Set($OwnerEmail, 'admin');
  • Set($MaxAttachmentSize, 10_000_000);  # 10M