InstallationGuides

The best/easiest distribution for RT

People run RT on Arch Linux, Debian, FreeBSD, NetBSD, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD. That said, it's most widely deployed on Linux distributions based on either Debian or Red Hat, so you'll find the most resources and support if you can choose something in one of those two families (including CentOS, Fedora, and Ubuntu). The ManualInstallation page documents how to install from source there.

Generic Installation Guides

• ManualRequirements - software and knowledge you need to install RT.
• ManualInstallation - general overview of installation process and first time configuring.
• DevelopmentInstallation - HOWTO setup RT to run from a development directory
• Installation and Administration Guides - Request Tracker, Reporting and Asset Tracker

Platform-Specific Installation Guides

• Arch Linux
  • Request Tracker (Arch Wiki)
• CentOS:
  • CentOS7Install (CentOS 7.2.1511 install using Perl RPMs and CPANminus to source CPAN dependencies)
• SUSE Linux Enterprise (SLE):
  • SLES11InstallGuide

Database Specific Notes

• OracleSetup
• RT with OracleText
• RT with PostgreSQLFullText
• RT with PostgreSQLFullTextTrgm

Web Server Specific Notes

• LighttpdFastCGIGuide

Upgrading

• MigrateToNewServer
• UpgradingFrom3011To344OnSolaris9
• Upgrade_RT_3.6.7_to_3.8.8_-_Debian_5.0(lenny)_to_6.0(squeeze)

Other

• CompilingPerl
• ManualApache
• InstallMailgateOnly

Deployment guides

Documents which explain why and which way, rather than how.

• ItsFinallyInstalledNowWhat
• The MITProjectNotebook, especially the Documentation page, which includes a 15 page PDF User's Manual.