InstallationGuides

The best/easiest distribution for RT

People run RT on Arch Linux, Debian, FreeBSD, NetBSD, RH7/8/9, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD.

Just look at the list of guides below. Pick a distro you're familiar with, check if it has packages for the latest stable RT or install from source.

Generic Installation Guides

• ManualRequirements - software and knowledge you need to install RT.
• ManualInstallation - general overview of installation process and first time configuring.
• DevelopmentInstallation - HOWTO setup RT to run from a development directory
• Installation and Administration Guides - Request Tracker, Reporting and Asset Tracker

Platform-Specific Installation Guides

• Arch Linux
  • Request Tracker (Arch Wiki)
• CentOS:
  • CentOS7Install (CentOS 7.2.1511 install using Perl RPMs and CPANminus to source CPAN dependencies)
• SUSE Linux Enterprise (SLE):
  • SLES11InstallGuide

Database Specific Notes

• OracleSetup
• RT with OracleText
• RT with PostgreSQLFullText
• RT with PostgreSQLFullTextTrgm

Web Server Specific Notes

• LighttpdFastCGIGuide

Upgrading

• MigrateToNewServer
• UpgradingFrom3011To344OnSolaris9
• Upgrade_RT_3.6.7_to_3.8.8_-_Debian_5.0(lenny)_to_6.0(squeeze)

Other

• CompilingPerl
• ManualApache
• InstallMailgateOnly

Deployment guides

Documents which explain why and which way, rather than how.

• ItsFinallyInstalledNowWhat
• The MITProjectNotebook, especially the Documentation page, which includes a 15 page PDF User's Manual.