Talk:SuSEOracleInstall/@comment-Fernando.casalderrey-20141006163329

hi,

We are using RT-3.8.17 in Suse Enterpise Ed 11 SP3 with Perl 5.10 and Oracle 11 R2 client. When we start apache2 service, it return the following error:

[Mon Oct 06 11:46:58 2014] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server rt-dba:0, exiting...

DBI connect('sid=rtdb;host=dbhost;port=1521','rt_dba',...) failed: ERROR OCIEnvNlsCreate. Check ORACLE_HOME (Linux) env var  or PATH (Windows) and or NLS settings, permissions, etc. at /usr/lib/perl5/site_perl/5.10.0/DBIx/SearchBuilder/Handle.pm line 105.

[Mon Oct 06 11:51:24 2014] [error] Connect Failed ERROR OCIEnvNlsCreate. Check ORACLE_HOME (Linux) env var  or PATH (Windows) and or NLS settings, permissions, etc.\n at /opt/rt3/bin/../lib/RT.pm line 206.\nCompilation failed in require at (eval 4) line 1.\n

[Mon Oct 06 11:51:24 2014] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server rt-dba:0, exiting...

We try connecting to OracleDB with a DBD:Oracle example using tabinfo.pl and it works OK. 

We setup all required enviorments like ORACLE_HOME, NLS_LANG, TNS_ADMIN and dont know how to make RT connect to Oracle DB.

Hope you can help using

Thanks