Transaction: Difference between revisions
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Common transactions are [[Comment]]s and [[Correspondence]] | Common transactions are [[Comment]]s and [[Correspondence]] | ||
All types of transaction | All types of transaction from <tt>lib/RT/Transaction.pm</tt>: | ||
*Create | *Create | ||
*Enabled | *Enabled | ||
Revision as of 07:05, 6 October 2017
A Transaction in RT is anything that happens to a Ticket.
RT logs each transaction in the history of the ticket, and Scrips may also be attached to all or to certain kinds of transactions.
Common transactions are Comments and Correspondence
All types of transaction from lib/RT/Transaction.pm:
- Create
- Enabled
- Disabled
- Status
- SystemError
- AttachmentTruncate
- AttachmentDrop
- AttachmentError
- Forward Transaction
- Forward Ticket
- CommentEmailRecord
- EmailRecord
- Correspond
- Comment
- CustomField
- Untake
- Take
- Force (forced owner change)
- Steal
- Give
- AddWatcher
- DelWatcher
- Subject
- Addlink
- DeleteLink
- Told
- Set (password, queue, date, owner)
- PurgeTransaction
- AddReminder
- OpenReminder
- ResolveReminder