Transaction: Difference between revisions
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All types of transaction from lib/RT/Transaction.pm: | All types of transaction from lib/RT/Transaction.pm: | ||
* | *Create | ||
*Enabled | |||
*Disabled | |||
*Status | |||
*SystemError | |||
*AttachmentTruncate | |||
*AttachmentDrop | |||
*AttachmentError | |||
*Forward Transaction | |||
*Forward Ticket | |||
*CommentEmailRecord | *CommentEmailRecord | ||
*EmailRecord | *EmailRecord | ||
Revision as of 04:42, 6 October 2017
A Transaction in RT is anything that happens to a Ticket.
RT logs each transaction in the history of the ticket, and Scrips may also be attached to all or to certain kinds of transactions.
Common transactions are Comments and Correspondence
All types of transaction from lib/RT/Transaction.pm:
- Create
- Enabled
- Disabled
- Status
- SystemError
- AttachmentTruncate
- AttachmentDrop
- AttachmentError
- Forward Transaction
- Forward Ticket
- CommentEmailRecord
- EmailRecord
- Correspond
- Comment
- CustomField
- Untake
- Take
- Force (forced owner change)
- Steal
- Give
- AddWatcher
- DelWatcher
- Subject
- Addlink
- DeleteLink
- Told
- Set (password, queue, date, owner)
- PurgeTransaction
- AddReminder
- OpenReminder
- ResolveReminder