OwnerCN: Difference between revisions
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Latest revision as of 15:15, 6 April 2016
The Owner of a Ticket is the person that is responsible for making sure the issue addressed in the ticket is resolved.
一个 申请单 TicketCN 的 承办人 是负责保证正在被处理的问题被解决的人。
Every ticket has exactly one Owner, unless it is owned by Nobody. A well administered RT system normally has very few tickets assigned to Nobody.
每个申请单只能有 一个 承办人,除非它被 NobodyCN 承办。一个管理好的 RT 系统通常很少指派申请单给 Nobody。
To be able to own a ticket, a user must have the OwnTicket right.
为能承办一个申请单,一个用户必须有 OwnTicketCN 权利。