InstallationGuides

Unofficial Installation Guide

This is an unofficial installation guide. It may be outdated or apply only to very specific configurations and versions. The official and maintained installation steps for RT are in the README and UPGRADING documents included in the official .tar.gz packages.

This page 'InstallationGuides' is tagged as OUTDATED

This page contains out of date and possibly misleading information or instructions such as installation methods or configuration examples that no longer apply. Please consider this warning when reading the page below.

If you have checked or updated this page and found the content to be suitable, please remove this notice by editing the page and remove the Outdated template tag.

The best/easiest distribution for RT

There is no the best or the easiest. People run RT on Debian, FreeBSD, NetBSD, RH7/8/9, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD and many more, some geeky even do that on Windows.

Just look at the list of guides below. Pick a distro you're familiar with, check if it has packages for the latest stable RT or install from source.

Generic Installation Guides

• ManualRequirements - software and knowledge you need to install RT.
• ManualInstallation - general overview of installation process and first time configuring.
• DevelopmentInstallation - HOWTO setup RT to run from a development directory

Platform-Specific Installation Guides

Source Installs

• Arch Linux
  • Request Tracker (Arch Wiki)
• CentOS:
  • CentOS5InstallPlusSome (CentOS 5.4 + Active Directory 2003 + Exchange 2007 + Postfix + RT 3.8.7)
• Cygwin
  • CygwinInstallGuide
• Debian GNU/Linux:
  • DebianLennyInstallGuide (RT 3.81, mysql 5, postifx)
  • DebianLennySourceInstallGuide
  • DebianEtchSourceInstallGuide
  • DebianSargeeInstallGuide
• Fedora:
  • FedoraCore1InstallGuide
  • FedoraCore2InstallGuide
  • FedoraCore4InstallGuide
  • Fedore Core 5 and greater have packages, see below
• MacOSX:
  • MacOSXServerInstallGuide
  • MacOSX_SnowLeopard_ClientInstallGuide
  • Mac_OSX_10.6.8_Snow_Leopard_Server_Install
• OpenBSD:
  • OpenBSD38InstallGuide
  • OpenBSD40InstallGuide
• RedHat EL:
  • RHEL4InstallGuide
• Slackware
  • SlackwareInstallGuide
• Solaris
  • SolarisInstallGuide
• SuSE:
  • OpenSuSE103InstallGuide
  • OpenSuSE101InstallGuide
  • OpenSuSE 11.3 InstallGuide + MySQL + RTFM and more
  • SuSE93InstallGuide
  • SuSEOracleInstall
  • SuSE10InstallGuide
  • SLES11InstallGuide
• Ubuntu
  • Ubuntu 8.04.1 + RT 3.8.1 + MySQL
  • Ubuntu 9.04 + RT 3.8.2 + MySQL
  • Upgrade from 3.8.2 to 3.8.3
  • Ubuntu 9.10 + RT 3.8.4 + MySQL
  • Ubuntu 10.04 with inbound/outbound email facility

Packaged Installs

• Rhel5InstallGuide
• CentOS5InstallGuide
• RHELorCentOSusingEPEL
• DebianInstallGuide
  • Portuguese translation: GuiaInstalacaoDebian
• Fedora:
  • FedoraCore5InstallGuide
  • FedoraCore6InstallGuide
  • FedoraCore7InstallGuide
  • FedoraCore9InstallGuide
• FreeBSDInstallGuide
• GentooInstallGuide
• MandrivaInstallGuide
• RPMInstall
  • (RHEL/CentOS/WBEL, updated for v3.4.5. Includes how to get mod_perl2 running)
• SolarisBlastwaveInstallGuide
• SuSE:
  • OpenSUSE103InstallGuide
• Ubuntu:
  • UbuntuInstallGuide
  • UbuntuInstallGuide2 (Ubuntu 6.06 / RT 3.6 / mysql)
  • UbuntuHardyInstallGuide (Ubuntu 8.04 / RT 3.6 / mysql)
• Vmware:
  • VmwareInstall
• Virtual Appliances:
  • Proxmox_VE_RT_Appliance (RT 3.8.x)
• WindowsOSInstallGuide

Perl Module Repositories for RHEL/CentOS

• RHEL5RepoArchive

Database Specific Notes

• OracleSetup
• RT with OracleText
• RT with PostgreSQLFullText
• RT with PostgreSQLFullTextTrgm

Web Server Specific Notes

• LighttpdFastCGIGuide

Upgrading

• MigrateToNewServer
• UpgradingFrom3011To344OnSolaris9
• Upgrade_RT_3.6.7_to_3.8.8_-_Debian_5.0(lenny)_to_6.0(squeeze)

Other

• CompilingPerl
• ManualApache
• InstallMailgateOnly

Deployment guides

Documents which explain why and which way, rather than how.

• ItsFinallyInstalledNowWhat
• The MITProjectNotebook, especially the Documentation page, which includes a 15 page PDF User's Manual.