InstallMailgateOnly

If you process mail on a different server from where the RT web interface is installed, you can install the mailgate only.

(The following dialog was recorded with version 3.4.4.)

Extract tarball and configure.

# cd /usr/local/src
 # wget http://download.bestpractical.com/pub/rt/release/rt-3.4.4.tar.gz
 [...]
 # gunzip rt-3.4.4.tar.gz
 # tar xf rt-3.4.4.tar.gz
 # cd rt-3.4.4
 # ./configure --prefix=/usr/local
 [...]
 #
 
 

See what dependencies you are missing. If any are missing in the MAILGATE section, install the required packages.

# make testdeps
 perl:
       5.8.3...found
 [...]
 MAILGATE dependencies:
       HTML::TreeBuilder ...found
       HTML::FormatText ...found
       Getopt::Long ...found
       LWP::UserAgent ...found
 [...]
 
 

Copy the rt-mailgate file from the ${prefix}/bin dir on the other machine where you installed RT and put in your bin dir (e.g., /usr/local/bin/rt-mailgate).

-- MarkBucciarelli, November 15, 2006