InactiveStatus: Difference between revisions
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Revision as of 15:11, 6 April 2016
Inactive status are specified in RT configuration file with @InactiveStatus.
The default setting is:
Set(@InactiveStatus, qw(resolved rejected deleted));
See also: ActiveStatus.
CustomStatuses for RT 3.8 and under
CustomStatusesInRt4 for RT 4 and over