ClassObjectsMethods: Difference between revisions
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(→TransactionObj: Indent fixed in nowiki elements, CreatorObj added (not sure if the CreatorObj should get a separate headline)) |
(→Class, Objects and Methods - RT: Separate entries for QueueObj and CreatorObj. Indent fixed. Content added.) |
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| Line 29: | Line 29: | ||
* Steal | * Steal | ||
* CommentEmailRecord | * CommentEmailRecord | ||
</nowiki> | |||
* Field: | * Field: | ||
| Line 57: | Line 57: | ||
* FinalPriority | * FinalPriority | ||
* Queue | * Queue | ||
</nowiki> | |||
* CreatorObj (see CreatorObj on this page) | |||
=== CreatorObj === | |||
This object represents the Creator of a transaction. | |||
<nowiki>* Name | <nowiki>* Name | ||
* RealName | * RealName | ||
* CorrespondAddress | * CorrespondAddress | ||
* EmailAddress | |||
* (To be completed) | * (To be completed) | ||
</nowiki> | |||
=== TicketObj === | === TicketObj === | ||
| Line 73: | Line 79: | ||
* Priority: priority value of the ticket | * Priority: priority value of the ticket | ||
* QueueObj: Queue | * QueueObj: sehe QueueObj on this page | ||
** | |||
** (More to be added) | === QueueObj === | ||
This object represents a Queue. | |||
<nowiki>* Name | |||
* Description | |||
* id | |||
* InitialPriority | |||
* FinalPriority | |||
* DefaultDueIn | |||
* Encrypt | |||
* Sign | |||
* (More to be added) | |||
</nowiki> | |||
Usage example in a scrip: | Usage example in a scrip: | ||
<nowiki> | |||
if ($self->TicketObj->QueueObj->Name eq 'Incident') { | if ($self->TicketObj->QueueObj->Name eq 'Incident') { | ||
# do something | # do something | ||
} | } | ||
</nowiki> | |||
Execute code (do something) if Queue Name equals "Incident". | Execute code (do something) if Queue Name equals "Incident". | ||
Revision as of 14:26, 4 April 2011
Class, Objects and Methods - RT
In this page, We will discuss all methods and objects implemented at RT. We pretend to help on the development of the scrips.
$self:
TransactionObj
This object represents one transaction of the RT (something likes create a ticket, comment a ticket, etc).
- TransactionObj Properties:*
- Type: returns the transaction's type. Values:
* Create: when the transaction is a creation of the ticket
* Resolve: when the transacion is a resolution of the ticket
* Set
* CustomField
* EmailRecord
* Comment
* Status
* AddLink
* DeleteLink
* Take
* Give
* Told
* Correspond
* AddWatcher
* Steal
* CommentEmailRecord
- Field:
* Password
* Status
* RefersTo
* Owner
* Told
* Description
* Priority
* TimeLeft
* AdminCc
* DependsOn
* Lang
* DependedOnBy
* Subject
* HasComponent
* ComponentOf
* TimeEstimated
* MergedInto
* ReferredToBy
* Starts
* Started
* Due
* Requestor
* FinalPriority
* Queue
- CreatorObj (see CreatorObj on this page)
CreatorObj
This object represents the Creator of a transaction.
* Name
* RealName
* CorrespondAddress
* EmailAddress
* (To be completed)
TicketObj
This object represents the ticket at a transaction.
- TicketObj Properties:*
- Priority: priority value of the ticket
- QueueObj: sehe QueueObj on this page
QueueObj
This object represents a Queue.
* Name * Description * id * InitialPriority * FinalPriority * DefaultDueIn * Encrypt * Sign * (More to be added)
Usage example in a scrip:
if ($self->TicketObj->QueueObj->Name eq 'Incident') {
# do something
}
Execute code (do something) if Queue Name equals "Incident".