Msmtp

We have configured RT to send mail by using the command line program msmtp.

Install msmtp

This will vary by your distribution. In Debian, you can just

apt-get install msmtp

The configuration file

• chown this file to the user which runs RT (www-data in our case)
• chmod 600 this file
• Replace the asterisks with your real SMTP password.
• Place this file in your RT etc directory, such as /opt/rt3/etc/msmtp_wrapper.conf (for RT4 use  /etc/request-tracker4/msmtp_wrapper.conf

 defaults
 logfile /var/log/msmtp.log
 account default
 host mail.education.ucsb.edu
 port 587
 tls on
 auth on
 user help
 password ****************
 auto_from on

The executable file

• chmod +x this file
• chown this file to the user which runs RT (www-data in our case)
• Place this file in your RT etc directory, such as /opt/rt3/etc/msmtp_wrapper (for RT4 use  /etc/request-tracker4/msmtp_wrapper , also change the config path below)

#!/bin/bash
/usr/bin/msmtp -t -C /opt/rt3/etc/msmtp_wrapper.conf
/usr/bin/logger -t RTmailer -p syslog.info -- CALL /usr/bin/msmtp -nt "$@" RETURNED $?

Make RT use it

Edit this line in your RT_SiteConfig.pm:

Set($SendmailPath , "/opt/rt3/etc/msmtp_wrapper");