Msmtp

We have configured RT to send mail by using the command line program msmtp.

Install msmtp

This will vary by your distribution. In Debian, you can just

apt-get install msmtp

The configuration file

• chown this file to the user which runs RT (www-data in our case)
• chmod 600 this file
• Replace the asterisks with your real SMTP password.
• Place this file in your RT etc directory, such as /opt/rt3/etc/msmtp_wrapper.conf (for RT4 use  /etc/request-tracker4/msmtp_wrapper.conf

defaults
logfile /var/log/msmtp.log
account default
host mail.education.ucsb.edu
port 587
tls on
auth on
user help
password ****************
auto_from on

The executable file

• chmod +x this file
• chown this file to the user which runs RT (www-data in our case)
• Place this file in your RT etc directory, such as /opt/rt3/etc/msmtp_wrapper (for RT4 use  /etc/request-tracker4/msmtp_wrapper.conf , also change the config path below)

#!/bin/bash
   /usr/bin/msmtp -t -C /opt/rt3/etc/msmtp_wrapper.conf
   /usr/bin/logger -t RTmailer -p syslog.info -- CALL /usr/bin/msmtp -nt "$@" RETURNED $?
   

Make RT use it

Edit this line in your RT_SiteConfig.pm:

Set($SendmailPath , "/opt/rt3/etc/msmtp_wrapper");