Unprivileged: Difference between revisions

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(Add note about restriction to /SelfService for unprivileged users)
 
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The group '''Unprivileged''' is one of the three groups for which RT manages the membership automatically. The other two are [[Privileged]] and [[Everyone]]. Every user is either a member of the Privileged group or of the Unprivileged group. To which one a user belongs can be set in the configuration screen for the user using the 'Let this user be granted rights' checkbox.
The group '''Unprivileged''' is one of the three groups for which RT manages the membership automatically. The other two are [[Privileged]] and [[Everyone]]. Every user is either a member of the Privileged group or of the Unprivileged group.


An user in the group unprivileged gets only restricted access to the system. He's  only allowed to access the subpath ''/SelfService/'' and not the normal pages. Hence, the settings of ''RT at a glance'' have no impact on their view.
Unchecking the checkbox 'Let this user be granted rights (Privileged)' checkbox on the user administration page makes a user Unprivileged. In a default RT configuration, new users are created Unprivileged, as when an email comes in and a new user account is automatically created.
 
Unprivileged users get access to the [[SelfService]] interface, which is limited to pages under ''/SelfService/''.

Latest revision as of 07:56, 1 September 2021

The group Unprivileged is one of the three groups for which RT manages the membership automatically. The other two are Privileged and Everyone. Every user is either a member of the Privileged group or of the Unprivileged group.

Unchecking the checkbox 'Let this user be granted rights (Privileged)' checkbox on the user administration page makes a user Unprivileged. In a default RT configuration, new users are created Unprivileged, as when an email comes in and a new user account is automatically created.

Unprivileged users get access to the SelfService interface, which is limited to pages under /SelfService/.