RHEL5RepoArchive

RT 3.8.7 module Repo for Redhat Enterprise 5.x

For updates to this guide and its packages visit: http://blog.jwhite3.com

Prerequisites

This document assumes you have basic system admin experience and root access to the server you are installing on. In addition you require...

• Redhat Enterprise 5.x base install
• yum configured to provide all ‘base’ packages available on the installation media.
  This repo only contains the modules that DON'T ship with the Redhat distro.

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Repository Setup

The archive below includes a yum repo of the hierarchical perl dependencies required by the latest version, as well a a few that must be manually installed due to RPM file conflicts in RHEL5.

• Download this archive and extract it.

wget http://www.jwhite3.com/files/rt/rt_3.8.7_bundle.zip
unzip rt_3.8.7_bundle.zip

• Setup a local or remote yum repository to serve these packages

mv rt_repo /opt/
mv rt.repo /etc/yum.repos.d/


Contents of rt.repo :

[rt-387-local]
name=Request Tracker - $basearch
baseurl=file:///opt/rt_repo/$basearch/
enabled=1
gpgcheck=0

[rt-387-noarch-local]
name=Request Tracker - noarch
baseurl=file:///opt/rt_repo/noarch/
enabled=1
gpgcheck=0

• Clean your yum cache, download new repo data, and make sure rt repo exists

yum clean all
yum list perl*

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Example RT Installation using repository

The rt_3.8.7_bundle.zip archive includes the following files:

• instal.sh - Automated setup that will install the repository locally, install the required
  modules, compile the modules that cannot be install via RPM, and finally... install RT
• Modules.tar.gz - Archive containing the 6 modules that must be installed manually due to RHEL5 conflicts.
  (CGI, Encode, File::Temp, Sys::Syslog, Test::Simple, MIME::tools)
• rt-3.8.7.tar.gz - The RT system itself.
• rt.repo - The YUM repository file for the local repo that will be installed
• rt_repo.tar.gz - The archive of the repository itself.

Automated Method

chmod o+x install.sh
./install.sh

Manual Method

tar -zxvf rt_repo.tar.gz
mv rt_repo /your/repo/path/here
mv rt.repo /etc/yum.repos.d/
tar -zxvf rt-3.8.7.tar.gz
tar -zxvf Modules.tar.gz

Read through the install.sh file. Use it as a guide to install. The basic sequence is as follows...

• Create RT user/group
• Install RT yum repo
• Install packages required to compile other modules and packages (Devel Requirements)
• Build & Install the 6 modules that can't be installed via RPM on RHEL5
• Install the required packages for RT to be built
• Build & Install RT

Note: Because perl-DBD-mysql-4.006-1 was installed using the approach before, I had issues to install mysql-server after. Therefore, you have to install the server without dependencies:

yum install mysql-server # failed, but available in cache area
rpm -i --nodeps /var/cache/yum/updates/packages/mysql-server-5.0.77-4.el5_5.4.i386.rpm

Post installation instructions are the same as in previous versions. The existing guide on the RT Wiki is still valid.

http://wiki.bestpractical.com/view/Rhel5InstallGuide