User talk:Murali.muppa: Difference between revisions

Latest revision as of 08:43, 7 April 2016

Hi Support,

Currently we are using RT3.8 and I would like to integrate with third-party ticketing tools like (Reamedy,Assyst ).

The main purpose is, when I create ticket with RT and it should be automatically connect to Remedy or Assyst.

should be create ticket n Remedy or Assyst.

1) Is RT Support the integrate with third-party ticketing tool

2) if supports, Would you please offer me and step-by-step procedure document to configure

Thanks

Murali

T

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