InactiveStatus: Difference between revisions

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The default setting is:
The default setting is:


Set(@[[InactiveStatus]], qw(resolved rejected deleted));
    Set(@[[InactiveStatus]], qw(resolved rejected deleted));


See also: [[ActiveStatus]].
See also: [[ActiveStatus]].

Latest revision as of 16:56, 8 January 2017

Inactive status are specified in RT configuration file with @InactiveStatus.

The default setting is:

   Set(@InactiveStatus, qw(resolved rejected deleted));

See also: ActiveStatus.

CustomStatuses for RT 3.8 and under

CustomStatusesInRt4 for RT 4 and over