View source for CC

*CCs* on a [[Ticket]] are [[?User|Users]] who are interested in the resolution of the ticket. A CC is like the [[Requestor]] in that they receive [[Correspondence]] but not [[Comment]].

[[Users]] that have the [[Watch]] [[Right]] for a ticket can add or remove themselves as a CC.

An [[AdminCC]] gets both Correspondence and Comments. A CC might be a person outside the company whereas an [[AdminCC]] might be a member of [[Staff]].