View source for AdminCC

A ticket's AdminCCs are [[User|Users]], typically [[Staff]], who receive both [[Comment]] and [[Correspondence]]. A [[CC]], who might be outside the company, only gets Correspondence.

This role could be used for a manager who is not directly responsible for a Ticket but wants to follow its progress and be able to comment on it or [[Reply]] to the [[Requestor]].

A ticket's AdminCCs will have [[Rights]] to the ticket by virtue of being AdminCCs.