View source for Mac OSX 10.6.8 Snow Leopard Server Install

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Request Tracker Insallations<br />OS X 10.6.8 Server<br />Request Tracker 4.0.2


Migrating from SUSE with RT 3.8 to OSX 10.6 Server with RT 4.0.2

After taking weeks to get the install to work properly I felt adding a page to help other poeple out would save a lot of frustration.


'''Fresh Install'''<br />Login as Root<br />Update (ensure all updates are installed)<br />'''Install Xcode'''<br />Goto Server Admin -> settings -> services<br />make sure MySql is checked<br />In Server Admin on left side select MySQL -> Settings<br />select 'allow network connections'<br />select 'Set MySQL Root Password'<br />on bottom select 'Start MySQL'<br />'''Configure CPAN''' (in Terminal)<br />run 'perl -MCPAN -e shell'<br />run 'Install CPAN'<br />'''Download and unzip RT'''<br />In terminal cd to RT folder<br />Run './configure'<br />Run 'make testdeps'<br />most or all will not be found<br />Run 'make fixdeps'<br />Press enter at prompts<br />Run 'make fixdeps' '''again'''<br />Press enter at prompts<br />Run 'make fixdeps' '''yet again'''<br />Press enter at prompts<br />Run 'make testdeps'<br />All but mysql should be found<br />'''Get new mysql binaries'''<br />open safari<br />goto 'http://support.apple.com/kb/HT4006'<br />get the proper binaries for your installation<br />install per site recommendations<br />'''Run 'perl -MCPAN -e shell''''<br />Run 'install DBD::mysql'<br />Run 'look DBD::mysql'<br />Run 'perl Makefile.PL --testdb=test --testuser=root --testpassword=<enter root mysql pass>'<br />Run 'make'<br />'exit'<br />Run 'test DBD::mysql<br />should complete sucessfully<br />'quit'<br />'''Using terminal'''<br />cd into RT folder<br />Run 'make testdeps'<br />All should be found<br />/opt/rt4/sbin/rt-server<br />If 'accepting connections on :80' appears your good.<br />'''Open Browser'''<br />follow prompts<br />In terminal<br />stop program<br />^c<br />'''To autostart'''<br />open Server Admin<br />Select Web on left side<br />select settings -> Modules<br />Add module<br />name 'RT-Server'<br />path '/opt/rt4/sbin/rt-server'<br />RT should be running and ready for use.

'''When upgrading I used PhpMyAdmin to manage the Mysql Database.'''<br />On old server<br />In PHPMyAdmin<br />export old database<br />On new server<br />Drop database rt4<br />create database rt4<br />select database rt4<br />import backup of old database<br />'''RT should be sucessfully updated and working.'''